chair of pathology department Centrastate hospital in New Jersey and at the same time, with two laboratories in two distant countries (Oklahoma and New Jersey) by Dr. Michael McGinnis, for his medical expertise with advanced enterprise sense.

"A pathologist must track the entire workflow of a laboratory sample and requisition form, accessioning, patient demographics, history, or the gross, dictation, detection, distribution and billing," says Dr. McGinnis . "" I need to know exactly what is left unfinished at every stage in every laboratory. I need to at each step and know exactly who did what, regardless of their location. And I need this information in real time. For example, I have the list of canceled reports arranged by doctor, date, patients or clients, in real time. ""

Information Systems challenges in a pathology laboratory

Pathology billing is very complicated because it requires:

1. The data flow between
1. Hospital System
2. Several requesting physicians,
3. Internal laboratory system,
4. External Service and Billing
5. Several insurance

2. A system of checks and balances to
1. Prevent the loss of a case
2. Make sure that full and timely payment


Continuous measurement

Billing Quality is best achieved by monitoring the distribution of Accounts Receivable. A service-performance, half of the payments within 15 days, with over 90% of all claims paid within 45 days. The narrower "Bell curve" of the customer cash flow through improved predictability over the lower "tail" means additional revenue.

Software-as-a-Service (SaaS)

"" Gone are the hard drive crashes, and software maintenance. No more moods and staff to resolve conflicts or to pay benefits. I now pay only for performance, the company makes perfect sense, "says Dr. McGinnis. "" Finally I can replace my administrative staff with specialist doctors who complained about some of my work load and add revenue. "

Mission-Critical System Features

The following seven features are crucial for the fulfillment of the above services:

1. Comprehensive and integrated functionality, the entire laboratory workflow
2. Internet-based access to data and reporting requirements
3. An interface between internal and external hospital billing service
4. Any aggregation and comprehensive analysis of all laboratory and billing data
5. The full and transparent access to any call from the candidate for encoding number of payment
6. 24x7 status reports on the payments received, applications, denials, follow-ups and delays
7. HIPAA. Role-based access control for the clinical and data for billing

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